At DIMS-TECH LLC, the privacy of our clients is our top priority on “https://dimstechllc.com ” , and we treat it with the utmost respect, just as we would our own. While we collect information from our clients, it is solely used to enhance our customer services. Our company acknowledges that the maintenance and use of our clients’ information are our responsibility. We DO NOT rent or sell the information that our clients provide us online.
This policy outlines how the personal information of our clients collected by us is used, why we collect it, and how we use it. It is within our policy to describe the choices you can make about how we collect and use your information.
DIMS-TECH LLC collects the following information from clients: name, email, mailing address, and phone number. These details are provided by the client during the ordering process or when saving information with our company. We may also use email addresses or mailing addresses obtained through our mailing system, such as our Contact Us Form, to respond to comments, queries, etc.
Additionally, our company maintains records of items that have interested our clients in the past, as well as their online purchases.
The information collected is utilized in various ways. DIMS-TECH LLC uses the information provided by our clients to process their orders. We send confirmation emails to clients upon order placement, and our customer service team may also reach out via phone, mailing address, or email if further clarification is needed regarding the order.
Clients may also receive updates about our site and services, including newsletters and promotional information. Furthermore, we may use information about clients’ interests and purchases to enhance our site design and improve the overall purchasing experience.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at Or calling us at 213-699-4035 .
Our website includes Social Media Features, such as the Facebook Like button, and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, the page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets may be hosted by a third party or hosted directly on our site. Your interactions with these Features are governed by the privacy policy of the company providing them.
Personal information will NOT be released to third parties unless as described in this policy. There are no circumstances under which we sell personal information to third parties.
We use credit card processing companies to bill you for services. These companies do not retain, share, store, or use personally identifiable information for any other purposes. We also use Live Chat to provide live customer support chat on our website. These companies are authorized to use your personal information only as necessary to provide these services to us.
The information of our clients is secure, as it is protected during transmission by the use of Secure Sockets Layer (SSL) Software, which encrypts the information the client inputs.
We adhere to generally accepted industry standards to safeguard the personal information submitted to us, both during transmission and once we receive it. However, it’s important to note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our website, you can email us at
info@dimstechllc.com
Registered clients can access their accounts by signing in on our homepage. Once signed in, clients have access to their previous lists and information that they have submitted to the site. Users are able to update their information by clicking on “My Account” after logging in.
To change or delete/unsubscribe accounts, the client needs to send an email to request the cancellation of subscription or deletion of their personal information. This action will prevent the user from receiving email communications related to any online orders they might have placed on the site.
We will retain your information for as long as your account is active or as needed to provide you services. Please contact us if you wish to cancel your account or request that we no longer use your information to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Cookies are alphanumeric identifiers that are transferred to clients’ hard drives through their Web browsers. This enables our systems to recognize clients’ browsers and store items in their Shopping Carts during visits.
While the Help section of most browsers can explain how to prevent the browser from accepting new cookies, how to have the browser notify the user when a new cookie is received, or how to disable cookies altogether, we recommend that clients allow cookies to take full advantage of the top features on our site.
Additionally, we keep track of your IP address to help diagnose problems with our server and administer our website. Your IP address is also used to gather broad demographic information about you, such as your location and your Internet service provider. We may also collect combined information on how our users are utilizing the site, including traffic patterns and search queries. However, no IP address/log file information is tied to Personally Identifiable Information (PII).
We also log browser types, access times, URLs from which visitors came to our site, and URLs viewed by visitors while on our site. Unless otherwise stated in this Privacy Policy, we do not provide this information to third parties, except in combined form.
Please note that the use of cookies by our partners, affiliates, tracking utility company, and service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, and service providers use session ID cookies to make it easier for you to navigate our site.
We utilize a software technology called clear gifs (also known as Web Beacons or Web Bugs), which assists us in managing content on our site by providing insight into the effectiveness of content. Clear gifs are tiny graphics with unique identifiers, serving a function similar to cookies. They are used to track the online movements of web users. Unlike cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. Importantly, we do not tie the information gathered by clear gifs to our customers’ personally identifiable information.
With your consent, we may post your testimonial along with your name. If you wish to have your testimonial removed, please contact us, and we will promptly address your request.
Our Site includes links to other Web sites whose privacy practices may differ from those of ours. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate to ensure that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so we encourage you to review it frequently. If we make material changes to this policy, we will notify you here, by email, or through a notice on our homepage before the changes take effect.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
